Some flash points in clinical staff relations are recurring and predictable. In an interview for a new position, you are asked, “How should our HCO deal with these issues?

  1. write a three page paper, not including your title page and reference page, answering the following questions
    1. a. Some flash points in clinical staff relations are recurring and predictable. In an interview for a new position, you are asked, “How should our HCO deal with these issues?
      1. Interspecialty disputes: orthopedics and imaging, surgery and cardiology, or nonphysicians and physicians? 
      2. Emergency referrals: Providing specialist care to emergency patients, who often arrive at inconvenient times and without insurance or financing? 
      3. Impaired or obstructive clinical staff members? 
  2. In the paper, be sure to:
    1. Evaluate the effects of commitment to measured performance, an adequate replacement capital budget, and an attractive work site on these issues.
    2. Apply biblical principles where appropriate.
    3. Defend your position, citing any research and/or evidence to support your arguments.

Expert Solution Preview

Introduction:

In the healthcare system, clinical staff relations are essential in providing quality care to patients. The healthcare industry is plagued with recurring and predictable flashpoints that affect clinical staff relations. Three common issues include interspecialty disputes, emergency referrals, and impaired or obstructive clinical staff members. These issues require proper management to ensure smooth clinical staff relations. In this paper, we will evaluate the effects of commitment to measured performance, an adequate replacement capital budget, and an attractive work site on these issues. We will also apply biblical principles where appropriate and defend our positions with research and evidence.

Answer to Question 1:

Interspecialty disputes are common in healthcare institutions. Orthopedics and imaging, surgery and cardiology, or nonphysicians and physicians may have disagreements when it comes to patient care, treatment modalities, or workflow. Commitment to measured performance can significantly reduce the occurrence of interspecialty disputes. This can be achieved by establishing performance metrics for each specialty and rewarding those who meet or exceed the set targets.

An adequate replacement capital budget is also necessary in dealing with interspecialty disputes. This will ensure that each specialty has the necessary equipment and resources to provide quality care to patients. A lack of resources may lead to disagreements between specialties and affect clinical staff relations negatively.

An attractive work site can also improve clinical staff relations. This includes having proper working conditions, an ergonomic workplace, and adequate staffing levels. An attractive work site can reduce stress levels among clinical staff, leading to fewer disputes among specialties.

Answer to Question 2:

Biblical principles can be applied to the issues that affect clinical staff relations. One of the principles is the golden rule, which states that we should treat others as we would want to be treated. This principle can be applied to all three issues. Interspecialty disputes can be resolved if each specialty treated the other as they would want to be treated. This can be achieved by understanding the workflows and care provided by each specialty.

Emergency referrals can be managed through the principle of compassion. Compassion involves showing kindness to others and putting oneself in another person’s shoes. In this case, compassionate care can be provided to emergency patients, even if they do not have insurance or financing.

Impaired or obstructive clinical staff members can be managed by applying the principle of accountability. Accountability involves taking responsibility for one’s actions and being willing to face the consequences. Impaired or obstructive clinical staff members should be held accountable for their actions and be willing to seek help to improve their behavior.

Answer to Question 3:

Research has shown that commitment to measured performance, adequate replacement capital budget, and an attractive work site are essential in improving clinical staff relations in healthcare institutions. A study conducted by the National Bureau of Economic Research found that hospitals that had a commitment to measured performance had a significantly lower rate of adverse events. Another study conducted by the American Hospital Association found that an inadequate capital budget affected clinical staff relations negatively.

Biblical principles have also shown to improve clinical staff relations. A study conducted by the Journal of Healthcare Chaplaincy found that the application of biblical principles improved job satisfaction levels among clinical staff, leading to improved clinical staff relations.

In conclusion, clinical staff relations are essential in providing quality care to patients. Commitment to measured performance, adequate replacement capital budget, and an attractive work site are essential in managing interspecialty disputes, emergency referrals, and impaired or obstructive clinical staff members. Biblical principles can also be applied to these issues, leading to improved clinical staff relations.

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