please respond to the following discussion post as a peer making a comment, “A health care organization needs to adopt various performance measurement methods to measure the organization’s performance, strengths, and weaknesses, such as performance indicators. Key performance indicators (KPI) are considered a measurement tool that identifies key quantifiable indicators to achieve an intended result (KPI, 2022). KPIs provide the momentum for strategic and operational improvements by directing the attention to the most critical metrics. KPIs are needed to identify areas of improvement and bridge a gap in the workflow to move the organization in the right direction. According to Van Looy & Shafagatova (2016), the performance indicators that measure business operations depend on the organization’s mission, vision, objectives, and strategy (pp.4). A performance measurement is a multi departmental approach, so input from various stakeholders within an organization can target key performance indicators. For example, the most common method is the Balanced Scorecard (BSC) that identifies a balance between financial and non-financial factors (pp.3). In addition, when you focus on one organization, a performance measurement can target the workflow-based monitoring, or process (pp.4). Performance measurement is essential for benchmark and continues as a quality improvement for the organization’s overall performance.
REFERENCES
KPI. (2022). What is a Key Performance Indicator (KPI)? https://www.kpi.org/kpi-basics/
Van Looy, A., & Shafagatova, A. (2016). Business process performance measurement: a structured literature review of indicators, measures and metrics. SpringerPlus, 5(1), 1-24.
How to solve
Grand Canyon University Health Care Organization Discussion
Nursing Assignment Help
As a medical professor in charge of creating assignments and evaluating student performance, I believe that the use of performance measurement methods, such as key performance indicators (KPIs), is crucial for healthcare organizations. KPIs serve as a measurement tool that helps identify key quantifiable indicators to achieve desired outcomes. They provide the necessary momentum for strategic and operational improvements by directing attention to the most critical metrics.
It is important to note that different performance indicators may be applicable depending on the organization’s mission, vision, objectives, and strategy. Therefore, a comprehensive understanding of the organization’s goals is essential in selecting the appropriate KPIs. The Balanced Scorecard (BSC) is a commonly used method that takes into account both financial and non-financial factors, promoting a balanced approach to performance measurement.
In addition, performance measurement should involve input from various stakeholders within the organization. This multi-departmental approach ensures that KPIs are aligned with the overall organizational goals and objectives. By considering multiple perspectives, potential areas for improvement can be identified, helping to bridge gaps in workflow and guiding the organization in the right direction.
Furthermore, performance measurement should not only focus on the outcome but also include process-based monitoring. This allows for a comprehensive evaluation of the workflow, identifying bottlenecks or inefficiencies that may affect overall performance. By continually benchmarking and engaging in quality improvement efforts, healthcare organizations can strive for excellence in their overall performance.
In conclusion, performance measurement in healthcare organizations is essential for assessing strengths and weaknesses, identifying areas for improvement, and ultimately driving strategic and operational improvements. By utilizing key performance indicators and adopting a multi-departmental approach, organizations can ensure that their performance measurement methods align with their goals and objectives, paving the way for enhanced overall performance.
