Customer: Snap Inc
Renewal due August, 202211,000 employee licences
Current price per employee/month: USD 1.13Current contract value: USD 150,000 per annum
Current contract length: 12 months
Legacy package: Business
Company will be growing by another 1,000 employees in 2022, and a further 1,500 in 2023
Currently running quarterly surveys, 75% participation and no manager logins
Open to a 24 or 36 month agreement
At renewal, set to inherit Peakon Premier and Peakon Include
- What proactive steps have you taken/will you take with this customer? What are the timeframes you are operating around?
- What objections are you expecting? How will you try to overcome them?
- What risks could there be on this renewal?
- How could you structure their renewal? Be creative around pricing/contract length/services etc.
Please create 3 slides focused on the renewal approach with the background scenario and future outlook
Answer questions in bullet points, not paragraphs please
Links to be used:https://forms.workday.com/en-us/sales/request-a-demo-workday-peakon-employee-voice/form.open.html/dl/2?step=step1_sales_contact